Bison Plumbing is family-owned and operated. Started by Jeff Bianchini and his wife Kathy in their basement in a small home in Center Line in December of 1998. Jeff’s father, August Bianchini had started a construction company in Warren, Michigan back in the 1980s named Bi-Son Construction, for his two sons to run one day. Sadly, he passed away shortly after. When Jeff decided to open up his own company, there was no better name to honor his dad than Bison Plumbing. Then Bison became known for the “That’s No Bull” logo and it stuck. In 2003, they bought the Current location on Ryan Road. Jeff and Kathy graduated from Center Line High School, were married, and have three children who have all worked at the plumbing company at one time or another. In 2020, the latest addition to the family was brought home, another English bulldog named Rocky. You can find Rocky on most of our social media posing with a Bison Hat.
In the beginning, there was just a commitment: do the job right, treat people well, and never recommend something a customer doesn't need.
Twenty-eight years later, that commitment is still the operating system of every technician, every job, and every interaction at Bison Plumbing. We call it Setting a New Standard in Plumbing — not as a slogan, but as a daily expectation we hold ourselves to.
These are the values that drive it.
The home service industry has a reputation problem. Private equity-backed companies bring in sales scripts and technician quotas. Pressure tactics get used on homeowners — especially elderly ones — who don't have the technical knowledge to push back.
We built Bison Plumbing as the answer to that model. Our process has three steps, and they never change:
Diagnose
We use the latest cutting edge sewer & camera technology to deliver precise, real-time inspections— we never guess, we diagnose with confidence.
Educate —
We bring the customer to the camera screen. We show them what we see. We explain what caused the problem, what happens if it goes unaddressed, and what the repair options actually are.